Return & Refund Policy

Last updated: September 13, 2026

We want you to be satisfied with your purchase. Our products may be fulfilled and shipped directly by third-party suppliers. Therefore, returns and refunds are subject to the applicable supplier's return requirements and applicable law.

1. 7-Day Return Policy

We offer a 7-day return policy.

You have 7 days from the date your order is delivered to contact us and request a return.

To be eligible for a return, the item must generally:

• Be unused and in the same condition in which you received it.

• Be unworn, where applicable.

• Have its original packaging and tags, where applicable.

• Include proof of purchase or your order number.

Return eligibility may also depend on the applicable supplier's requirements.

2. How to Request a Return

To request a return, contact us at:

rakshit2111@gmail.com

Please provide:

• Order number

• Customer name

• Product name

• Reason for the return

• Photos or videos, if the item is damaged, defective, or incorrect

Please do not send the product back before receiving return instructions from us.

Because products may be fulfilled by different suppliers, the return address and instructions may vary by product.

3. Supplier-Based Return Process

Some orders are fulfilled directly by third-party suppliers.

When you request a return, we may need to submit your request to the applicable supplier for approval.

The supplier's applicable policy may determine:

• Return eligibility

• Return address

• Return shipping requirements

• Whether return shipping is refundable

• Replacement eligibility

• Refund eligibility

• Any applicable fees

We will provide the appropriate instructions after reviewing your request.

4. Damaged, Defective, or Wrong Item

Please inspect your order promptly after delivery.

If you receive a product that is:

• Damaged

• Defective

• Different from what you ordered

• Missing essential parts or accessories

please contact us within 7 days of delivery.

We may request photographs, videos, or other evidence to verify the issue and submit a claim to the supplier.

If the issue is confirmed, we will work with the supplier to arrange the applicable remedy, which may include a replacement or refund, subject to the supplier's policy and applicable law.

5. Change-of-Mind Returns

If you simply change your mind, no longer want the product, or ordered the wrong item, the return is subject to the applicable supplier's return policy.

Where permitted, the customer may be responsible for return shipping costs.

A change-of-mind return is only available where permitted by the applicable product and supplier return terms.

6. Return Shipping

Return shipping responsibility depends on the reason for the return and the applicable supplier's policy.

For defective, damaged, or incorrectly shipped products, we will review the circumstances and provide the appropriate instructions.

For eligible change-of-mind returns, the customer may be responsible for return shipping costs.

7. Return Address

Do not send products directly to our supplier unless we specifically instruct you to do so.

The correct return address may vary depending on the product and supplier.

We will provide the appropriate return address and instructions after your return request is reviewed.

8. Exchanges and Replacements

Direct exchanges may not be available for every product.

Where permitted by the applicable supplier, we may offer a replacement.

If a replacement is unavailable, we may process an approved refund according to the applicable return terms.

9. Refunds

Once an approved return has been received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will generally be issued to the original payment method.

Please allow additional processing time for your bank, card issuer, or payment provider to post the refund to your account.

10. Non-Returnable Items

Certain products may not be eligible for return, subject to applicable law and supplier requirements.

These may include:

• Personalized or customized products

• Perishable products

• Certain personal-care or hygiene products

• Hazardous materials

• Flammable liquids or gases

• Gift cards

• Certain sale or clearance items

Product-specific exclusions may apply.

11. Unauthorized Returns

Products returned without contacting us first may not be accepted or processed.

Please always obtain return instructions before sending an item back.

12. European Union / EEA Customers

Where applicable, customers in the European Union or European Economic Area may have mandatory statutory consumer rights, including withdrawal rights that may differ from this 7-day commercial return policy.

Nothing in this policy is intended to limit any mandatory consumer rights applicable to an eligible customer.

13. Contact Us

For return, refund, replacement, or product-related questions, please contact:

Email: rakshit2111@gmail.com

Please include your order number in your email so that we can assist you efficiently.